Frequently Asked Questions

We primarily serve passengers in Berkshire and the surrounding areas, which include Reading, Windsor, and Newbury.

Our fleet includes minibuses, standard coaches, and luxury coaches to suit various group sizes and needs.

We offer private coach and minibus hire for weddings, school travel, corporate events, and group travel.

Yes, we offer tailored transport solutions for corporate events, conferences, staff shuttles, client transfers and more. 

Absolutely! We specialise in luxury coach hire for weddings and other special occasions.

Pets are not allowed on board, except for registered assistance animals, such as guide dogs. If you require assistance or have specific needs, please contact us in advance.

You can book a coach by phone, email, or using our online enquiry form.

We recommend booking as early as possible, especially during busy seasons, to secure your preferred coach.

We accept major credit/debit cards and bank transfers for your convenience.

Yes, a deposit is required to secure your booking. The amount will be confirmed at the time of booking.

Yes, multiple stops can be arranged. Please inform us at the time of booking so we can factor them into the schedule and provide an accurate quote.

You can cancel your booking by contacting us directly. Please note that cancellations may incur a fee, depending on how close to the travel date the cancellation is made. For full details, please refer to our terms and conditions or speak with our team.

Our vehicles are regularly maintained, and our drivers are licensed and trained. We comply with all health and safety regulations.

Yes, our coaches are equipped with air conditioning, reclining seats, and other features for your comfort.

Yes, our professional drivers are highly trained and have extensive experience with local and long-distance routes.

Each passenger is allowed one piece of hand luggage and one large suitcase or bag. If you have additional luggage, please let us know in advance so we can make arrangements.

Child seats and booster seats are not provided, but you are welcome to bring your own. For safety, these must meet the current UK standards and be compatible with our seating arrangements.

Many of our coaches are equipped with restrooms, especially those used for long-distance travel. If you have specific needs, please confirm restroom availability at the time of booking.

In the event of a delay, we will notify you as soon as possible and provide updates on the situation. Our team will work to minimise the impact and ensure your journey continues smoothly.

Yes, our fleet can accommodate groups of all sizes with a variety of vehicle options.

Yes, we offer tailored travel solutions to meet your specific needs, whether for private hire, corporate events, or school trips and more. 

Yes, you can specify your preferences during booking, and we’ll do our best to meet your needs.

We value your feedback and want to hear about your experience. You can share your feedback or raise any concerns by contacting our team via email, phone, or our website’s contact form.